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Support and Client Services
One of our keys for success is our ability to meet our clients' unique needs with a variety of services that have been customized just for them. National Recovery Agency employs experts trained to resolve disputes and issues while maintaining compliance with all laws and statutes.
Support Service Department - Created to assist not only NRA's internal infrastructure with departmental concerns, but they also assist our client's with their file transfers and conduct the month end process.
Client Service Department – Created to maintain close personal contact with our clients, the Client Service Department emphasizes our commitment to preserve unequaled client relations. These representatives are available by phone or in person to meet with our clients and discuss their needs.
Management Reports – NRA utilizes comprehensive statistics and management reports to monitor our agency's performance daily. The following reports are also available to our clients as a normal course of business:
Acknowledgement Reports
Inventory Reports
Performance Analysis Reports
Monthly Payment Activity Reports
Close Out Reports
Skip Tracing
Credit Bureau Reporting
MIS Department
Electronic Funds Transfers
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"A Responsible Revenue Recovery Company"